October 2018 – With its CRM project at Skanska Reality, a.s., LLP CRM has won the Czech Retail & FMCG category prize in the 20th year of the prestigious Microsoft Awards. The project involved the implementation of a Customer Portal and an upgrade to the cloud-based CRM solution, Dynamics 365, in the Czech Republic and Poland, including business and marketing process optimisation and new features such as satisfaction surveys, customer portal, voucher administration, reclamation management, etc.
This competition selects top IT projects delivered by official Microsoft implementation partners across various categories in the Czech Republic and Slovakia. After 2016’s win with a FOXCONN CZ project, this year LLP CRM is a winner with the cloud solution at Skanska Reality as well a finalist in the Czech Banking, Insurance & Capital Markets category with a PetExpert project where it has implemented a Microsoft Dynamics 365 cloud CRM solution to streamline the entire pet insurance business process.
„This is a very prestigious award because it highlights the best and most innovative projects implemented by partners using Microsoft’s technology. We believe that we have achieved this in the Skanska Reality project. This is our third award in five years and provides strong motivation for us to deliver high-quality projects to our customers,” said Jiří Štiller, CEE Managing Director, LLP Group.
„With the new Dynamics 365 CRM solution from LLP CRM, our real estate agents have a perfect customer overview from A to Z. There is no need to save data to local Excel spreadsheets, customer communication is absolutely paperless (contracts, delivery protocols, etc.), clients communicate with brokers through a client zone, documents can be generated using the appropriate templates with just one click and much more,“ said Ondřej Beneš, Acquisition & Business Development Director at Skanska Reality a.s.
LLP CRM has implemented projects in over 15 countries worldwide. Our clients include HBO, O2 Czech Republic, Raiffeisenbank, LMC, Konica Minolta, Edenred, etc. As a member of LLP Group, LLP CRM benefits from the group’s 25 years of international consulting experience.