Dynamics 365 for Field Service

Maximal efficiency with minimal costs for service technicians

Dynamics 365 for Field Service Automation

Business software for complex field service management designed for service companies that deliver onsite service to customer locations.

  • Minimise dispatching costs and errors by choosing the right technician with relevant skills and devices
  • Maintain current and shared information in one place in real time
  • Drive operational efficiency with Artificial intelligence, Mixed Reality and Internet of Things 

Key Features &
Benefits

Dynamics 365 Remote Assist

Watch this video to see how to modernise your field service operations, so you can make the most of your time and money.

Customer Quotes

“Additionally, the new CRM system significantly reduced the burden on our IT department and made us able radically to accelerate the resolution of requirements for further customisation. Not to mention the fact that 80% of change requests can be managed by our business administrators without incurring external cost.”

“LLP helped us to improve some of our business processes and to optimise our use of Microsoft Dynamics CRM. Thanks to that, we developed a more systematic approach to sales management. We also collected a great deal of market data, which, in turn, our sales team were able to use greatly to boost both sales and client satisfaction.”

“We carefully considered which CRM system and which implementation partner to choose. In the end we chose LLP Group for its strong references in the financial sector. LLP recommended that we should go for Microsoft Dynamics CRM 2013, which provides an intuitive user interface both on computers and mobile devices, and it represented an ideal solution for us.”

“LLP team managed to solve all the problems that we were facing. The standard solution was tailored to fit all our needs. Where I see the key benefit is the team’s complex view on customer relationship issues.”

“Skanska Reality a.s. has implemented a sophisticated CRM system with the aim of optimizing agent and customer communication and to streamline its processes. A three-stage tender process led to the selection of LLP Group for the implementation of this project because LLP Group was the only company to demonstrate specific know-how in the field of apartment sales and proven ability to customize the system to meet the firm’s complex business process requirements.”

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